Support & Docs
Turn any chat export into story cards: who texts more, who breaks the silence, your top emoji.
Contact
Write to support@appkind.app. Tell us your device and app version, and what happened. We usually reply within a few days.
Getting started
- In your messenger, open a chat and choose “Export chat” (without media).
- Share the file to Textrospect, or pick it inside the app.
- Swipe through your cards.
- Tap Share to post a card to Stories.
Purchases and your data
How do I restore my purchase?
Open the Pro screen and tap Restore purchases. Use the same Apple Account or Google account you bought with. Chat unlocks are restored automatically through your iCloud Keychain or Google backup when you open the same chat again.
How do I cancel my subscription?
iPhone, iPad or Mac: Settings → your name → Subscriptions, or App Store subscriptions. Android: Google Play → profile → Payments & subscriptions → Subscriptions, or Google Play subscriptions. Deleting the app does not cancel it.
How do I get a refund?
Refunds are handled by Apple (reportaproblem.apple.com) or Google Play.
How do I delete my data?
Nothing from your chats is stored. To clear unlock fingerprints on Android, delete the app’s backup in your Google account; on Apple devices, contact us.
Questions
Which messengers work?
Any messenger that can export a chat as a .txt or .zip file.
Is my chat uploaded?
No. Parsing and stats happen on your device.
If something doesn’t work
- Update to the latest version and restart your phone.
- Still stuck: write to support@appkind.app.